Refund & Cancellation Policy


RETURNS & EXCHANGES
For hygiene purposes, we don't offer returns or exchanges on our products. 

REFUNDS
At Katoura, you can request a full refund within 24 hours of purchase before the order has been fulfilled by our warehouse teams, just send an email to  .We will refund the amount you paid when you purchased the item(s). This includes sale items also refund shipping costs.